If a fixed tip ever breaks.

Our tips are the most durable hot-wire tips you can buy. In spite of that, it is possible for them to break or wear out. We do replace broken or worn out tips. Simply slide off the foam grip and mail the pen to us in a small padded envelope or between 2 pieces of thin cardboard. Mail costs should be under a dollar (Canada and US) if you take the grip off. If the pen is less than a year old, tell us so and we will replace the tip at no charge. If it is over a year old, the tip replacement charge for a Razertip pen is only $5.00 including any taxes and return postage! Please include payment - cheque, money order, or credit card information with the pen. Tip replacement requires only one day in our shop (in one day, out the next).

Re-tipping any brand or make of hot-wire tool made.

With laser-welding we have the ability to re-tip any brand or make of hot-wire tool made. We are offering this service on all brands of pen including Detail Master, Colwood, Nibs, Optima, and any others. The cost for re-tipping of non-Razertip pens is a flat fee of $7.00 - including applicable tax(es) and return shipping by standard mail. And we stand behind the new tip with a full, unconditional 6 month warranty covering everything including your satisfaction. You'll get two day in-shop turnaround and a warranty that's better than the new pen had.

One bit of advice.

When returning pens for re-tipping, please return only the pen. Don't send any grips, storage tubes, or anything else. If it can be removed from the pen, remove it before mailing. Canada Post charges only 98 cents for a package under 2cm thick, but they want a fortune (often over $8.25) for packages over 2cm thick, so we may not return clear storage tubes or bulkier items unless you are willing to pay the additional shipping charges.

Includes patterns, color charts and instructions with photos for carving the Ruby-Throated Hummingbird, the Broad-Tailed Hummingbird and their habitat. (Solomon and Hamilton)

Download our lastest Carving Supplies Catalogue.