Warranty Information

When we say unconditional, we mean it! Here's the deal - if any Razertip or Razaire products fails within the warranty period for any reason whatsoever - simply return the item(s) to us and we will make it right.

This includes your satisfaction with our products. For example, if you buy a pen and later decide that the tip does not meet your needs, send it back and we will re-tip it with the tip of your choice at no charge.

If you need service after the warranty has expired be sure to contact us. Razertip products are designed to last many years and we can re-tip or otherwise repair most products in a very cost-effective manner. Please, don't throw it out without checking with us first.

3 (three) years on the power supply.

1 (one) year on all handpieces including fixed tips. Even if you drop your pen and break the tip - it's covered!

90 (ninety) days.

The new replacement tip is covered by a full, unconditional 6 month warranty.

1 (one) year.

5 (five) years on the impeller (fan), 10 (ten) years on all other parts of the power unit.

Maxima 40 (RK40), Maxima 80 (RK80) and Grande (RK50) - 1 (one) year warranty that covers everything (including bearings!).

NSK EVO - 6-month NSK Warranty.

All items purchased from us are covered by a "30 day money back if not satisfied" guaranty. Should you be dissatisfied with any of our products for any reason, simply return it either in person or by regular mail (with proof of delivery, please), and we will immediately provide a full refund (including the cost of mailing it back to us if requested). A brief note or explanation of the reason for the return would be appreciated.

Alas, we were unable to rescue the Razertip SK shown at left after a truck drove over it. The customer got a replacement unit under warranty.

Wingate Artist Palettes

Handy, heavyweight, high-quality re-useable paper palette sheets can be cleaned and re-used many times. Over the long run they are the nicest to use and the most economical choice. They work with acrylics, oils, watercolours and mediums. Very convenient! Pad of 10 sheets 12" x 16" or 9" x 12".

Keith Mueller Color Harmony & Dynamic Mixing Guide - The best tool for understanding colour & colour harmony, along with understanding how pigments work together to create colour. Complete with manual.

Carving Supplies Catalogue

Download our latest Carving Supplies Catalogue #19.